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CLIENT EXPERIENCE

“Joseph, I can’t thank you enough for the high quality brochures you and your team produced for us. . . You were able to get us to focus on what our needs were and identify our target audiences."

-- Bill Mahler, Director, Northwest School of Wooden Boatbuilding, Port Hadlock, WA



"Joseph and Kim are amazing. I really love their ideas. Before engaging Joseph and Kim, I was moving forward, but at a much slower pace. Now, the stagnated feelings are gone and they have been replaced with an attitude of success. I can feel it and almost taste it, too."


-- Marie O'Neill, MBA, Proprietor, White Lotus Motivational Speaking, Sequim, WA


"You hit the bull's eye with our brand name. . . We've been using the thank you notes to wish people happy birthday and they just love it. Also, the directory ad is getting some great response."

-- Greg Barry, DDS, Generations Dental, Port Townsend WA 


"You maximize the budget we have for marketing which helps get our message to the most possible people. . . We think you're wonderful! We love you!"

-- Kathy Ziebell, Office Manager, Generations Dental, Port Townsend WA


"I am very happy with my new web site. It's exactly what I wanted, a beautiful and informational site that's consistent with the look and feel of my glass work. . . The questions you asked were very thorough and I ended up with a site I love."

-- Larissa Spafford, Glass Artist, Bend, OR



"I made about $20,000 more this year than last year.  It has to be marketing that makes this difference. . . No question the marketing help you gave me has positive cost-benefit with excellent return on the time and cash.  Without hesitation, I recommend business people see you and Kim for marketing assistance."

-- Misha Noonan, Manual Therapist, Certified Advanced Rolfer, Belleview, WA


    Competencies Map Our Breadth and Depth

When applied to your real world situation, our services help move your business forward toward your goals. 
This list covers KJRA's fundamental capabilities for business development.

A master plan for your business assures you can always see your way clear to success. We'll walk you through the  process and write up what you create, in detail.  Then you'll know each day exactly what you need to do to reach your goals. 

Any business can become a fully engineered profit system.

Strategic Planning

feasibility -- demand, competition, positioning, opportunity assessment
goals and objectives, ways and means
SWOT analysis
sales projection, cash flow
ideal client profile and pursuit process
business plans, marketing plans, sales and operational plans
business models (systems) and implementations

Business Process Management

program and project management for all business processes related to our core expertise
strategy, planning, and promotion

Branding and Identity
brand and product naming
company identity systems -- logos, business cards, stationery, signage
verbal branding -- tag lines, unique selling proposition, elevator speeches, slogans, mantras

Marketing Collateral Production
print and electronic sales and marketing collateral
brochures, booklets, flyers, posters, signage, direct marketing packages, etc.

Advertising That Really Sells

managed campaigns
co-op ad programs
creative production of branding, product, and reference ads
creative concepts, copy writing, graphic design, and composition (layout)

Ad Program Management
goal definition, market research, competitive analysis
ad campaign planning and execution
plans and media calendars
media relations
and progress reporting

Business Creative Production

graphic design, copy writing, print brokering


Content Marketing
Program Design -- strategy and tactics, plans
Program Execution --
email marketing, blogs, articles, presentations, landing pages, press releases, social media content

Content production for content marketing,
web content writing, content SEO,
e-books,
all content types, subject matter expertise

Reputation Management (aka Public Relations)
news releases
article marketing,
situation and
crisis response
blogs and social networking

Internet Presence
commercial web sites
e-commerce web sites
online directory management
catalogs, shopping carts
sales landing pages
blogs

E-marketing
newsletter publishing, blogzines
surveys
event promotion
web advertising, offers
managed search marketing (PPC)
facilitated WebEx for sales and customer service
managed online listings

Business Know-How
situation troubleshooting
ongoing presentation series
marketing and planning
advertising that sells
plans
copy writing
layout
placement
media relations
planning processes for success