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CLIENT EXPERIENCE

“Joseph, I can’t thank you enough for the high quality brochures you and your team produced for us. . . You were able to get us to focus on what our needs were and identify our target audiences."

-- Bill Mahler, Director, Northwest School of Wooden Boatbuilding, Port Hadlock, WA



"Joseph and Kim are amazing. I really love their ideas. Before engaging Joseph and Kim, I was moving forward, but at a much slower pace. Now, the stagnated feelings are gone and they have been replaced with an attitude of success. I can feel it and almost taste it, too."


-- Marie O'Neill, MBA, Proprietor, White Lotus Motivational Speaking, Sequim, WA


"You hit the bull's eye with our brand name. . . We've been using the thank you notes to wish people happy birthday and they just love it. Also, the directory ad is getting some great response."

-- Greg Barry, DDS, Generations Dental, Port Townsend WA 


"You maximize the budget we have for marketing which helps get our message to the most possible people. . . We think you're wonderful! We love you!"

-- Kathy Ziebell, Office Manager, Generations Dental, Port Townsend WA


"I am very happy with my new web site. It's exactly what I wanted, a beautiful and informational site that's consistent with the look and feel of my glass work. . . The questions you asked were very thorough and I ended up with a site I love."

-- Larissa Spafford, Glass Artist, Bend, OR



"I made about $20,000 more this year than last year.  It has to be marketing that makes this difference. . . No question the marketing help you gave me has positive cost-benefit with excellent return on the time and cash.  Without hesitation, I recommend business people see you and Kim for marketing assistance."

-- Misha Noonan, Manual Therapist, Certified Advanced Rolfer, Belleview, WA

E-newsletters
                                    


It's hard to work with your in box these days without stumbling ove
r all the newsletters you subscribed to but don't read any more.

To get your newsletter read, you need to make it fascinating to your readers, accessible, and non-promotional. 

The best ways to be fascinating?  Write
highly relevant, concise content that's practical and useful.  Use eye-catching layouts with good balance between text and graphics but not so bulky it loads slowly.  Web readers are impatient.
Avoid this classic mistake -- calling your email thingy a newsletter and then sending out nothing but self-serving ads.  They subscribe because they want quality content. They also unsubscribe when that's not what you send.  Each newsletter issue must be composed to truly engage and reward the reader.

You can include a little promo if you 'earn the right' by doing all the things mentioned above.  In a newsletter that's truly appreciated, your audience will tolerate a short plug or two or occasional blatant self promotion. 
You can alternate ads with non-promotional content, especially ads that your audience will enjoy.  Remember the old VW Beetle Ads?  They're out of date nowadays but people loved them.

Length is important but it doesn't necessarily need to be short.  The amount of text really depends on how
eager your readers are for your content.  A rabid enthusiast would read what you send for an extended time but unless you're addressing fanatics it's best to make your newsletter readable in a couple minutes.  Long copy would be better published in a different format anyway -- an ezine or blog.  Remember, the longer they stay engaged the greater the chance they will buy something.

There are few things sadder than a badly written or poorly laid out newsletter that makes you look bad.  Since that sort of thing will do your cause more harm than good, get an excellence going and sustain it.  The best way is to get help from professionals.

KJRA does newsletters.  To find out more, contact Joseph Riden using the info on the Contact Page.